Our Philosophy
Our Fans
Siena Julia News
Our
Philosophy
We are delighted
that you came to visit Siena Julia, where you can always find exceptional
gifts to give or indulge yourself in luxury.
Lifelong travelers
and enthusiasts of art and decorating, Siena Julia's founders formed
this unique Boutique and Gallery to bring into your homes and offices
the eclectic fine arts, decorative finds, collectibles and jewelry
that have been their passion for years. Siena Julia's founders continue
to travel the world to meet with artists and artisans, visit their
studios and workshops and handpick the art and artifacts that Siena Julia
offers to our discriminating customers. We are proud that the Siena Julia
collection includes many unique pieces commissioned by Siena Julia
and available exclusively at Siena Julia.
We are also
committed to making life's fineries affordable to our customers.
Being direct importers and through our direct relationships with
artists, we can do that.
To round off
your superior shopping experience with us: (1) we guarantee your
satisfaction or your money back; (2) we are committed to providing
you with a secure shopping experience, utilizing one of the best
and most secure payment processing services available; (3) we are
committed to respecting your privacy; and (4) we provide prompt
and reliable customer service. To learn more about our policies
and procedures, please visit our
Customer Service and User
Agreement.
The bottom line
is that your satisfaction is essential to us. Siena Julia thrives
on searching the globe to bring you the most exquisite finds in
fine arts, home and office decoration, collectibles and unique jewelry.
If you have a question about any of our items or would like help
selecting an artwork or a gift, let us know. We welcome your feedback,
suggestions and inquiries, and will respond promptly.
Contact Us.
Enjoy the Siena Julia
boutique.
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Our
Fans From All Over the World
A peek at sample Siena Julia
customer comments - Nov. 2000 to Feb. 2001
"Amazing! Shipment
went out same day it was ordered and arrived a couple days later.
I wish everyone handled online orders that quickly. Came very nicely
packaged too." Xxx@hotmail.com
BizRate Survey. 2000-11-16, 07:20:00.0
"The products
seemed to be really unique and quite lovely. I had to call your
800 number and the woman I talked to was very helpful and very pleasant."
Xxx@aol.com
BizRate Survey. 2000-12-06, 13:11:00.0
"This was perfect
for shopping for an anniversary present." Xxx@aol.com
BizRate Survey. 2000-12-12, 11:35:00.0
"This was an
excellent shopping experience. I found what I needed, it was delivered
on time, and it was wrapped securely so -- although it is fragile
-- it was in excellent shape on arrival. Siena Julia delivered as
they said they would." Xxx@flash.net
BizRate Survey. 2000-12-11, 09:55:00.0
"This is the
first year I have done any of my holiday shopping over the internet.
This site was very easy to access and locate the specific I was
searching for." Xxx@bright.net
BizRate Survey. 2000-12-15, 23:51:00.0
"I would like
to express my gratitude with the effort displayed by your employee
and company. There was disappointment in the 1st product I ordered
online. The shipping was fine but the product did not meet my expectations.
When I called to voice my discontent the customer service surpervisor
[sic] handlled [sic]the problem to more than just my satisfaction.
I am delighted with the option she recommended and more than grateful
as the timing was crucial. Such a rare commodity in todays' [sic]
world is hard to come by. Thank you, and I'll be back." Xxx@aol.com
BizRate Survey. 2000-12-15, 23:51:00.0
"I was very
happy with the experience. I'm pretty new to internet [sic] shopping,
so the ease of shopping with Siena Julia and the prompt shipping was
a delight. My brother received his unique Christmas gift several
days before Christmas, even though I ordered late. Thanks!" xxx@hotmail.com
BizRate Survey. 2000-12-15, 13:58:00.0
"Just received
my order and loved it. I will order from your company again. I had
ordered from the Museum Company for a perfume bottle and was very
disappointed the [sic] the quailty [sic] and sent it back. Thank
You Again" Ashley. Customer Feedback to Siena Julia12/21/2000.
"You have a
very nice selection & the background on the artist is a nice touch.
Good pictures of products make it easier to pick what you like."
Xxx.@earthlink.com
BizRate Survey. 2000-12-22, 20:55:00.0
"I have received
the second paperweight by express mail this afternoon. Thank you
very much. It is gorgeous. I have to tell you that I have never
been treated this well by a customer service department for any
company. You have restored my belief that the customer does count!
Your willingness to solve the problem and ensure customer satisfaction
is a rare quality these days. You should take pride in yourselves!
You've help make my Christmas. I'll be back to shop again." Ann.
Customer Feedback to Siena Julia. 12/23/2000.
"The products
were exactly as represented, and arrived a lot sooner than they
were expected. A great place to do business with." Xxx@msn.com
BizRate Survey. 2001-01-05, 05:57:00.0
"I was very
pleasently [sic] surprised about the price and variety of selections.
I hope they are as beautiful as they looked online." Xxx@aol.com
BizRate Survey. 2001-01-06, 08:13:00.0
"At this point,
I am extremely pleased with the selection and pricing of the items
for which I was looking. Additionally, I received immediate email
responses confirming both my order and the shipping arrangements.
I don't know what more anyone could ask for!" xxx@pilot.msu.edu
BizRate Survey. 2001-01-06, 16:44:00.0
"The item I
ordered was delivered on time. It was actually much nicer than it
appeared on the web site. I never expected the item to be as large
or as colorful as it was. I was pleasantly surprised [sic]." Xxx@aol.com
BizRate Survey. 2001-01-10, 09:37:00.0
"I am a very
satisfied customer." Xxx@home.com
BizRate Survey. 2001-02-08, 17:24:00.0
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Siena Julia
News
Siena Julia.com
Attracts Customers with Its Unparalleled Collection of Fine Gifts.
ENCINITAS, CA,
Dec.1 /PRNewswire/ -- Siena Julia, the online store setting the new
standard for gift shopping, announces expansion of its gift collection
and enhancement of its site to guarantee customers an unparalleled
shopping experience.
"We respond
to customers. What they want is quality, selection, security, affordability
and service. We've chiseled, polished and positioned Siena Julia.com
to be the definitive site for a much needed niche - quality imported
home and office accessories, unique designer jewelry, and rare finds
at reasonable prices," says Silvana Gragossian, President and co-founder
of Siena Julia. "We've found that shoppers are frustrated trying to
find an exquisite gift that's not exorbitantly priced. We are filling
that void, and we make it affordable because we are direct importers."
A sampling of
the collection - imports from France, Italy, England, Russia, Czechoslovakia,
Hungary, Colombia and elsewhere - includes: hand-painted porcelain
Millennium gifts and Christmas decorations; jewelry boxes and handcrafted
decorative boxes; tableware and home décor pieces; fine crystal
and glass art; corporate gifts; baby gifts, designer jewelry, and
more. Prices range from $10 to $560.
Siena Julia's
navigation format makes it easy to browse through its wide selection
and search by price range. The shopping experience is also completely
safe; for shoppers who want an option, orders can be processed via
fax. Visitors can also learn about various schools of design or
craft and the artists whose works are offered at Siena Julia.com Ms.
Gragossian explains, "In addition to convenient and secure shopping,
we wanted to give something more to our visitors, so we have artists'
biographies and product notes. We offer the whole experience in
a beautifully designed environ of patterns and colors."
Timed for the
holiday season, Siena Julia is also offering several promotions: free
shipping; 5% discount to customers who register with the site; school
rebates; and other discount programs. Also, shoppers can take advantage
of Siena Julia Gift Certificates, redeemable in increments.
About Siena Julia.com:Lifelong
travelers and enthusiasts of art and decorating, Siena Julia's founders
formed this e-boutique to bring to Net shoppers the eclectic decorative
finds and jewelry that have been their passion for years. They continue
to travel the world to meet with artists and artisans, visit their
studios and workshops and handpick the pieces for the Siena Julia
collection, many of which are commissioned by and available exclusively
at Siena Julia.
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